Continuous Quality Improvement (CQI)
County CQI Chairperson: Jim Jones
Click here for a copy of the County CQI manual.
Click here for the CQI problem flowchart.
CQI is required by law in New York State. In Oswego County it consists of Service (corp), County and Regional committees.
CQI exists to improve patient care through:
review of all patient care components (call to 911, dispatch, response, patient contact, interface with hospital)
recognizing things that went right
recognizing and correcting things that need improvement
How to handle patient care issues in Oswego County
1. Always attempt
to deal directly with the affected agency by calling their
CQI contact person (see list below)
2. IF the problem involves ANY of the following:
patient abandonment
esophageal intubation
practicing without a license
Situations that might immediately place patients in danger
Medication errors
THEN contact Central New York EMS
(Susie Surprenant ) at 701-5708.
3. IF the
agency is unresponsive to your concern OR if you are not sure
who to talk to, call the County CQI
Chairperson using the contact list
below.
CQI Agency Contacts
|
Service |
Name |
Primary Phone # |
Alt Phone # |
|
911
Center |
Mike
Allen |
349-8515 |
|
| Hannibal FD | Mike Zukovsky | 591-7981 | |
|
McFee |
Stan Krawczyk |
963-7244 |
746-0088 |
|
Menter |
Jim
Jones |
243-6232 |
668-8693 |
|
|
Jim Cronk |
|
|
|
NOCA |
Donnie Morrell |
298-6220 |
|
|
|
Mark
Demma |
675-8433 |
|
|
|
Kathy
LaVigne |
623-9473 |
675-3110 |
|
Novelis |
|
349-0558 |
|
|
|
Ron Nelson |
343-2161
(work) |
402-7001 (cell) 342-2003 (home) |
|
|
Dave Ramsey |
349-5522
(work) |
|
|
|
Brad
or Margaret Beers |
343-2189 |
349-5712 |
|
|
Bob
Loomis |
349-8501
(work) |
592-5575
(night) |
|
SAVAC |
Samantha Starkey |
914-469-5015 |
532-3843 |
| SAVAC | Mark Murray | 343-3530 | |
|
SOVAC |
Norm
Wallis |
676-5071 |
334-2319 |
Meeting dates as follows:
|
2010 CQI Meeting Dates |
|
Date |
Location |
|
|
|
|
Joint Information Center (County Route 176, Fulton)
|
|
|
3/9 |
|
|
5/11 |
|
|
7/13 |
|
|
9/14 |
|
|
11/9 |
|
Meetings commence at 1830. Only CQI members may attend.