Continuous Quality Improvement (CQI)
County CQI Chairperson: Jim Jones
Have a patient care issue? Click here for the form to report your concern.
Click here for a copy of the County CQI manual.
CQI is required by law in New York State. In Oswego County it consists of Service (corp), County and Regional committees.
CQI exists to improve patient care through:
review of all patient care components (call to 911, dispatch, response, patient contact, interface with hospital)
recognizing things that went right
recognizing and correcting things that need improvement
How to handle patient care issues in Oswego County
1. Always attempt
to deal directly with the affected agency by calling their
CQI contact person (see list below)
2. IF the problem involves ANY of the following:
patient abandonment
esophageal intubation
practicing without a license
Situations that might immediately place patients in danger
Medication errors
THEN contact Central New York EMS
at 701-5707.
3. IF the
agency is unresponsive to your concern OR if you are not sure
who to talk to, call the County CQI
Chairperson using the contact list
below.
CQI Agency Contacts
|
Service |
Name |
Primary Phone # |
Alt Phone # |
|
911
Center |
Sue Buske |
349-8515 |
|
| Hannibal FD | Carl Emmons | 297-2453 | |
|
McFee |
Stan Krawczyk |
963-7244 |
746-0088 |
| Menter | Dana Oliver | 592-4145 | |
|
Menter |
Jim
Jones |
243-6232 |
668-8693 |
|
|
George Bennett |
|
|
|
NOCA |
Norm Wallis |
298-6220 |
334-2319 |
|
|
Mark
Demma |
675-8433 |
|
|
|
Kathy
LaVigne |
623-9473 |
675-3110 |
|
Novelis |
Karen Abbott |
349-0558 |
|
|
|
Ron Nelson |
343-2161
(work) |
402-7001 (cell) 342-2003 (home) |
|
|
Steve Olsen |
349-5522
(work) |
|
|
|
Brad
or Margaret Beers |
343-2189 |
349-5712 |
|
|
Bob
Loomis |
349-8501
(work) |
592-5575
(night) |
| SAVAC | Sean Erb | 312-4003 | |
| SAVAC | Joeseph Fassano | 312-4003 | |
|
SOVAC |
Mike Montgomery |
676-5071 |
|
Meeting dates as follows:
|
2012 CQI Meeting Dates |
|
Location |
Dates |
|
Constellation Energy Joint Information Center 10 Airport Drive Fulton, New York |
|
| (no Jan meeting), 3/13, 5/8, 7/10, 9/11, 11/13 | |
Meetings commence at 1800. Only CQI members may attend.