CQI

Continuous Quality Improvement (CQI)

County CQI Chairperson: Jim Jones

Have a patient care issue? Click here for the form to report your concern.

Click here for a copy of the County CQI manual.

CQI is required by law in New York State. In Oswego County it consists of Service (corp), County and Regional committees.

CQI exists to improve patient care through:

review of all patient care components (call to 911, dispatch, response, patient contact, interface with hospital)
recognizing things that went right
recognizing and correcting things that need improvement

How to handle patient care issues in Oswego County

1. Always attempt to deal directly with the affected agency by calling their
CQI contact person (see list below)

2. IF the problem involves ANY of the following:

patient abandonment
esophageal intubation
practicing without a license
Situations that might immediately place patients in danger
Medication errors

THEN contact Central New York EMS (Susie Surprenant ) at 701-5708.

3.      IF the agency is unresponsive to your concern OR if you are not sure
         who  to talk to, call the County CQI Chairperson using the contact list
         below.

CQI Agency Contacts

Service	Name	Primary Phone #	Alt Phone #
911 Center	Mike Allen	349-8515
Hannibal FD	Mike Zukovsky	591-7981
McFee	Stan Krawczyk	963-7244	746-0088
Menter	Jim Jones (County Chairperson)	243-6232	668-8693
New Haven	Jim Cronk	402-
NOCA	Norm Wallis	298-6220	334-2319
North Shore	Mark Demma	675-8433
North Shore	Kathy LaVigne	623-9473	675-3110
Novelis		349-0558
Oswego Fire Dept.	Ron Nelson	343-2161 (work)	402-7001 (cell) 342-2003 (home)
Oswego Hospital	Dave Ramsey	349-5522 (work)
Oswego Town FD	Brad or Margaret Beers	343-2189	349-5712
Palermo FD	Bob Loomis	349-8501 (work)	592-5575 (night)
SAVAC	Tyler Cominsky	312-4003
SOVAC	Mike Montgomery	676-5071

Meeting dates as follows:

2010 CQI Meeting Dates
Date	Location
9/14
11/9
Joint Information Center 10 Airport Drive Fulton, NY

Meetings commence at 1830. Only CQI members may attend.